Security Service Coordinator
Full Time • Santa Rosa Beach Office
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Benefits:
- Company parties
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job Summary
We are seeking a hardworking and reliable Locksmith & Security Service Coordinator to join our team. In this role, you will oversee all aspects of the scheduling Alarm, Camera, Access Control, Locksmith, Automation, and A/V service Calls to ensure they are scheduled with customer and jobs created for technician in our Service Fusion Software. The ideal candidate is very organized, self driven, and has some experience in our field but not required. Our office can be very fast pace at times so we are looking for someone with strong leadership and someone with crisis resolution skills vs passing any potential issues onto fellow employees. We are a team which includes the Managers and owners being available for questions and being hands on.
Responsibilities
- Manage several aspects of service jobs, installs, and projects
- Coordinate with other construction professionals and customers for scheduling purposes
- Work with and communicate within our office & mobile staff through our softwares.
- Ensure our technicians are properly informed about each job through our scheduling platform and verbal communication.
- Estimate costs properly for customers
- Work with internal office coordinators for scheduling
- Supervise and direct technicians
- Report on progress to ownership
- Identify and mitigate any potential issues that may arise
- Visit job sites and construction meetings as needed
Preferred Qualifications (not required)
- Bachelor’s degree in construction management, engineering, or a related field
- Previous experience as a Construction or Project Manager
- Project management certification is preferred
- Deep understanding of construction management methods and processes
- Advanced knowledge of Vacation Rental homes and/or use of Keyless Locks on them
- Advanced knowledge of construction methods, building products, and building codes
- Advanced knowledge of security alarms, fire alarms, surveillance cameras, and access control
- Strong leadership and crisis resolution skills
- Familiar with Microsoft Excel and construction management software
- Ability to break large projects into small stepsa
Benefits/Perks
- Monday through Friday Schedule 8:15am-5pm (30 min lunch)
- Available Saturday remote phone commission opportunities but not required.
- Competitive Pay
- Career Advancement
- Bonuses based on performance
Compensation: $42,000.00 - $50,000.00 per year
About Coastal Protection Inc
Coastal Protection Inc. is your premier local security and locksmith protection company serving the vibrant Coastal communities of Florida & Alabama, including Santa Rosa Beach, Miramar Beach, Destin, Freeport, 30A, Panama City Beach, Ft. Walton Beach, Niceville, Navarre, Gulf Shores, Pensacola, Perdido Key, Orange Beach, and Gulf Shores. We have offices in Pensacola, Panama City Beach, and our main location is in Santa Rosa Beach. We specialize in comprehensive security solutions, offering state-of-the-art security systems, surveillance cameras, access control, audio/video services, and locksmith services tailored to both residential and commercial needs. Our offerings also include 24-hour burglary & fire alarm monitoring and 24-hour video surveillance camera monitoring, ensuring peace of mind for homeowners and businesses alike. When it comes to safeguarding your property, we are the trusted choice for exceptional security in the Coastal Panhandle!
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